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Privacy Policy

At vuongquocdolot, we place paramount importance on your privacy. This Privacy Policy details how vuongquocdolot (“we,” “us,” or “our”) gathers, utilizes, and discloses information about you when you engage with our free-to-play social casino games and related services (collectively referred to as the “Service”).

1. Information Collection Practices

We collect information essential for the operation, maintenance, and enhancement of our Service, aiming to provide you with a personalized and enjoyable experience.

  • Information You Voluntarily Provide:

    • Account Details: When establishing an account, you may furnish us with your chosen username, email address, and other relevant registration information.

    • User Communications: When you interact with our customer support, participate in surveys, or communicate with us, you may share personal information pertinent to your inquiry or feedback.

  • Automatically Collected Information:

    • Gameplay Analytics: Data concerning your interactions within the Service, including games played, virtual currency accumulated or utilized, in-game achievements, and session durations.

    • Device Specifications: Technical data about the device employed to access the Service, such as your IP address, operating system, browser type, unique device identifiers, and mobile network specifics.

    • Usage Patterns: Detailed information regarding how you utilize the Service, including features accessed, pages viewed, and the exact timestamps of your visits.

    • Cookies and Digital Trackers: We employ cookies and analogous technologies (e.g., pixels, web beacons) to collect information, enrich your user experience, and analyze usage trends. You retain the ability to manage your cookie preferences through your web browser settings.

2. How Your Information Is Utilized

The information we collect is exclusively used for the following objectives:

  • Service Operation and Provision: To enable your access to and enjoyment of our social casino games, to manage your account, and to deliver requested features.

  • Personalized User Experience: To tailor content, present relevant virtual bonuses, and recommend games that align with your play history.

  • Service Improvement Initiatives: To gain insights into user interaction with our games, identify popular functionalities, resolve technical issues, and develop new features and content.

  • Analytical and Research Purposes: To identify trends, monitor performance, and compile statistical data concerning our user base and Service usage.

  • Security and Fraud Deterrence: To safeguard vuongquocdolot, our users, and our partners against fraudulent activities, unauthorized access, and other potential security threats.

  • User Communication: To send you updates regarding the Service, address your inquiries, and provide essential customer support.

  • Crucial Clarification: Your information is strictly utilized for the aforementioned purposes pertaining to our free-to-play social casino games. Under no circumstances do we use your data for real-money gambling purposes, nor do we sell or share your data with real-money gambling operators or advertisers.

3. Information Sharing Practices

We affirm that we do not sell your personal information. We may, however, share your information with the following categories of third parties:

  • Authorized Service Providers: Information may be shared with third-party vendors and service providers who render services on our behalf, such as hosting, data analytics, customer support, and security provisions. These providers are bound by strict confidentiality agreements and are permitted to use the information solely for the specific purposes for which it was disclosed.

  • Legal Compliance: We may disclose your information when mandated by law or in response to legitimate requests from public authorities (e.g., a court order or governmental agency).

  • Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as an integral part of that transaction. We will inform you of any such change in ownership or control concerning your personal information.

4. Your Rights and Choices

You possess certain rights regarding your personal information:

  • Account Management: You can access and update specific aspects of your account information directly through your account settings.

  • Communication Preferences: You have the option to unsubscribe from receiving promotional emails from us by following the unsubscribe instructions provided within those emails. Please note that essential, non-promotional communications pertaining to your account or the Service may still be sent.

  • Cookie Management: You can typically configure your web browser to remove or decline cookies. Be aware that disabling cookies may impact the full functionality of the Service.

5. Data Security Measures

We implement reasonable and appropriate security measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. Nevertheless, no method of data transmission over the internet or electronic storage can guarantee absolute security, and while we strive for maximum protection, we cannot warrant it fully.

6. Children’s Privacy Safeguards

The Service is expressly designed for an adult demographic, specifically individuals aged 25 years and older. We do not knowingly collect personal information from individuals who do not meet this age requirement. Should we become aware that information has been collected from a person under 25, we will promptly take steps to delete such data.

7. Policy Amendments

We may periodically revise this Privacy Policy to reflect changes in our practices or due to operational, legal, or regulatory requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page and revising the “Effective Date” at the top. Your continued engagement with the Service after the revised Policy has been published signifies your acceptance of these changes.

8. How to Contact Us

For any inquiries regarding this Privacy Policy or our data management practices, please feel free to contact us